FCA Warns VortexFX Is Not Authorised to Provide Financial Services

The UK Financial Conduct Authority (FCA) has warned that VortexFX is not authorised to provide financial services in the UK and may be targeting people there. The regulator says consumers should avoid dealing with the firm and beware of scams. The warning does not establish that every person or business using the name is fraudulent, but it means VortexFX is not authorised by the FCA to provide the services it may be promoting. The FCA lists the firm’s website as www.vortexfx.com and gives the name VFXFX as other identifying information. Listed contact numbers are +1 758 572 5151 and 0800 048 8467. The warning also identifies social-media accounts on TikTok, Telegram, X, LinkedIn, Instagram and Facebook using VFXFX-related names. The FCA lists addresses in London, Saint Lucia and Murcia, Spain, while cautioning that unauthorised firms may use incorrect or changing contact details, including details belonging to other businesses or individuals. Consumers who deal with an unauthorised firm will not have access to the Financial Ombudsman Service to complain and will not be protected by the Financial Services Compensation Scheme if the firm fails. The FCA says it is unlikely customers would get their money back in that situation. People who sent money to a fraudster on or after 7 October 2024 may be covered by protections introduced by the Payment Systems Regulator, depending on the circumstances. Before using a financial firm, check its authorisation and permission for the specific service through the FCA Firm Checker, and contact an authorised firm using the details listed there. Anyone who believes they have been approached by an unauthorised firm can contact the FCA on 0800 111 6768 or submit its online contact form.