FCA Warns UK Consumers Against Unauthorised Firm The Real FX

The Financial Conduct Authority (FCA) has warned that The Real FX may be providing or promoting financial services in the UK without permission. The regulator says the firm is unauthorised and may be targeting people in the country, and advises consumers not to deal with it and to beware of scams. The FCA lists The Real FX’s website as https://the-real-fx.live and gives its address as 11 Grace Avenue, STE 108, Great Neck, New York, UNITED KINGDOM, 11021. The listed telephone number is 7027064466. The warning gives the firm’s email as [email protected]. The FCA cautions that unauthorised firms may use incorrect contact information or details belonging to another business or individual, and that contact details can change. Anyone who deals with The Real FX would not have access to the Financial Ombudsman Service to complain and would not be protected by the Financial Services Compensation Scheme if the firm failed. The FCA says customers are unlikely to get their money back if the firm goes out of business. People who sent money to a fraudster on or after 7 October 2024 may be covered by protections introduced by the Payment Systems Regulator, depending on their circumstances. Before dealing with a financial firm, check its authorisation and permissions using the FCA Firm Checker. If contacted unexpectedly, use the contact details shown there rather than details supplied by the caller or firm. Anyone who believes they have been approached by an unauthorised firm can contact the FCA on 0800 111 6768 or through its contact form.