FCA Warns UK Consumers Against Unauthorised Firm INDEX PAIRS

The Financial Conduct Authority (FCA) has warned that INDEX PAIRS is not authorised to provide financial services in the UK and may be targeting people there. The regulator says the firm may be providing or promoting financial services or products without its permission and advises consumers to avoid dealing with it and beware of scams. The FCA warning lists INDEX PAIRS at Exchange House, Primrose Street, London, EC2A 2EG, with the telephone number +44 20 3348 3189, the email address [email protected] and the website www.indexpairs.io. The regulator cautions that unauthorised firms can give incorrect contact details, or use details belonging to another business or person, and may change their information over time. Consumers who deal with an unauthorised firm will not have access to the Financial Ombudsman Service to complain and will not be covered by the Financial Services Compensation Scheme if the firm fails. The FCA says money is therefore unlikely to be recovered if the firm goes out of business. People who sent money to a fraudster on or after 7 October 2024 may be covered by protections introduced by the Payment Systems Regulator, depending on their circumstances. Before dealing with a financial business, consumers can check the FCA Firm Checker to confirm that it is authorised and permitted to provide the service being offered. The FCA also advises people contacted unexpectedly to use contact details listed in the checker, rather than details supplied by the caller or firm. Anyone who believes they have been approached by an unauthorised firm can report it to the FCA on 0800 111 6768 or through its contact form.