FCA Warns UK Consumers Against Unauthorised Firm Chartsking.com

The UK Financial Conduct Authority (FCA) has warned consumers against dealing with Chartsking.com, saying the firm is unauthorised and may be targeting people in the country. The regulator says the business may be providing or promoting financial services or products without its permission and advises the public to beware of scams. The FCA lists the firm as Chartsking.com, with a stated address in London and the website www.chartsking.com. It also publishes an email address for the firm. The regulator cautions that unauthorised businesses may provide incorrect or changing contact details, or details belonging to another person or business, to make themselves appear genuine. Consumers who deal with an unauthorised firm cannot access the Financial Ombudsman Service to complain and are not protected by the Financial Services Compensation Scheme if the firm fails. The FCA says it is therefore unlikely customers would recover their money in that situation. People who sent money to a fraudster on or after 7 October 2024 may be covered by protections introduced by the Payment Systems Regulator, depending on the circumstances. The FCA advises checking its Firm Checker to confirm that a financial business is authorised and permitted to provide the service being offered. Anyone contacted unexpectedly by a financial business should use the contact details listed in the checker rather than relying on details supplied by the caller or firm. Suspected approaches by unauthorised firms can be reported to the FCA by calling 0800 111 6768 or using its contact form.